Shipping Policy
At Stylo Trading, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy for detailed information on how we process, ship, and deliver your orders.
1. Order Processing
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification once your order has been shipped.
- During peak seasons or high order volumes, processing times may be longer. We will notify you of any significant delays.
2. Shipping Methods and Costs
We offer various shipping options to meet your needs. Shipping costs are calculated based on the shipping method selected, delivery location, and the weight/size of your order. The available shipping options and their costs will be displayed at checkout.
3. Delivery Times
- Standard Shipping: Estimated delivery within 5-7 business days.
- Express Shipping: Estimated delivery within 2-3 business days.
- Overnight Shipping: Orders placed before [cutoff time] will be delivered the next business day.
Please note that these delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays.
4. International Shipping
We currently ship to select international destinations. International shipping costs and delivery times will vary based on the destination country. Please note that international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient.
5. Shipping Confirmation and Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the tracking number provided through the carrier’s website.
6. Shipping Address
Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you need to change your shipping address after placing an order, please contact us as soon as possible at support@stylotrading.com.
7. Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us immediately at support@stylotrading.com. We will work with the carrier to resolve the issue and ensure you receive your order.
- For damaged items, please provide photos of the damage for our records and to expedite the resolution process.
8. Returns and Exchanges
Please refer to our Return Policy for information on how to return or exchange items.
9. Contact Us
If you have any questions about our shipping policy, please contact us at:
Stylo Trading Email: support@stylotrading.com Phone: [Insert phone number] Address: [Insert physical address]
Thank you for shopping with Stylo Trading. We appreciate your business and are committed to providing you with the best service possible.